User Data Deletion Instructions

Last updated: 2025-01-27

Realify stores only the minimum information required to publish on your behalf: your name, email, Facebook Page IDs, Instagram Business Account IDs, and access tokens.

How to delete your data

  1. Inside Realify: go to Account → Connections → Disconnect Facebook/Instagram, then click Delete my Realify account data.
  2. Or email us at support@realify.co.nz with the subject "Data Deletion Request (Facebook/Instagram)". We will permanently delete your account data (including tokens and linked accounts) within 30 days and confirm via email. If you initiated a request via Facebook, we will process it and send you a confirmation code.

What we delete

We will delete your access tokens, linked Page/Instagram account IDs, Realify account profile data, and any personal identifiers we store. Any optional media you uploaded to Realify for publishing (e.g., drafts) will also be removed, unless retention is required by law or for billing/audit purposes.

Response time

Requests are acknowledged promptly and completed within 30 days.

Contact

Have questions? Contact us at support@realify.co.nz.