Information We Collect
We collect information you provide directly to us, such as when you create an account, connect social media accounts, or contact us for support. This includes:
- Account and profile information
- Social media account connections
- Content and media you upload
- Usage analytics and preferences
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and publish your social media content
- Manage your account and provide customer support
- Analyze usage patterns to enhance user experience
- Communicate with you about service updates
Social Media Integration
When you connect social media accounts:
- We store encrypted access tokens to publish on your behalf
- We only access data necessary for publishing and analytics
- You can disconnect accounts at any time
- We do not store or access private messages or personal data
Data Security
We implement industry-standard security measures including encryption at rest and in transit, secure token storage, and regular security audits. All social media tokens are encrypted using AES-256 encryption before storage.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Export your data in a machine-readable format
- Disconnect social media accounts at any time
- Request deletion of your account and all associated data
To exercise these rights, visit your account settings or contact our support team.
Contact Us
If you have any questions about this Privacy Policy, please contact us at our support page or email us at support@realify.co.nz.